Frequently Asked Questions

We provide mats and towels for every class, so there’s no need to carry your own. Come ready to move — we’ll take care of the rest.

We recommend arriving at least 10 minutes before class.

This gives you time to settle in and ensures you don't lose your spot. If you're not checked in by the time class begins, your spot may be given to someone on the waitlist.

For safety and flow, we do not allow entry more than five minutes after class starts.

If you are not checked in by the time class begins, your spot may be released to someone on the waitlist. To preserve the flow and safety of the room, we do not allow entry more than five minutes after class has started, and a booking that can't be admitted is treated as a no-show. Because our classes begin with a grounding sequence and intentional warm-up, arriving on time is part of the method. It ensures you enter the room safely and without disrupting others.

ETHĒA classes are open-level, but they are intentionally challenging.

We recommend having some familiarity with group fitness, Pilates, sculpt, or strength-based movement. That said, instructors offer consistent modifications and progressions, so you can adjust the intensity to meet your body where it is that day.

You should feel challenged — not overwhelmed.

Wear breathable, form-fitting workout clothing that allows you to move freely. The room is heated, so lightweight fabrics are recommended.

Most clients are barefoot, but you’re welcome to wear grip socks if you prefer. Shoes are not permitted in the studio space.

Classes are capped at 27 clients to maintain space, coaching attention, and movement quality.

Yes. We offer private group classes, team events, and full studio buyouts. These are ideal for corporate teams, celebrations, or curated wellness gatherings. For availability and details, please contact us at info@etheastudios.com.

Yes. All classes are infrared-heated. Temperatures range depending on the format and time of day. Strength-focused classes may run slightly cooler to support heavier loading safely. Our approach to heat is intentional — never punishing.

Sculpt and Mat Pilates are held at about 95°F, and Strength at about 90°F to support heavier loading safely. Temperature may fluctuate slightly depending on the time of day and the weather outside. We intentionally cap heat at a level that enhances circulation and perceived effort without compromising form or joint safety. The goal is to support performance, not overwhelm the nervous system.

You’re always encouraged to listen to your body.

You may:

• Take breaks at any time
• Come down to your mat
• Step out of the room briefly

If you have medical concerns regarding heat

exposure, we recommend consulting your physician

before attending a heated class

If you are pregnant or newly postpartum, we strongly recommend speaking with your doctor before attending class.

Yes, but we encourage you to communicate injuries or limitations in advance through our booking platform or directly with your instructor before class.

Our coaching philosophy includes layered progressions and regressions, so you can stay within the same movement family at an appropriate intensity.

Instructors cue modifications consistently and without judgment. You can remove load, reduce range of motion, slow your tempo, or simplify a movement at any time. Taking an option is not falling behind — it’s training with intention.

Our infrared heat is designed to enhance circulation and perceived effort without compromising form or joint safety. Unlike traditional forced-air heat, infrared warms the body more directly and evenly, which can support mobility and muscular engagement.

That said, heat is still a training variable. In a warm room, you may feel more flexible than you actually are, which is why we emphasize controlled tempo, alignment, and intelligent progression. The goal is never to push deeper simply because the room is warm.

We cap our heated classes at a moderate range to support performance, not overwhelm the nervous system.

If you have medical conditions, are pregnant, are prone to dizziness, or are sensitive to heat, we recommend consulting your physician before attending a heated class. You are always encouraged to take breaks, hydrate, and step out if needed.

At ETHĒA, heat is a tool — not the challenge itself.

Take one! You can:

• Return to your mat
• Modify the movement
• Skip a block
• Leave the room briefly

Members must cancel at least 8 hours before class. Everyone else (single classes, class packs and intro packs) must cancel at least 12 hours before class. A late cancellation costs the class credit only, with no fee charged. A no-show costs the class credit plus a $20 fee.

If a class is full, you can join the waitlist. If a spot opens more than 12 hours before class, you'll be moved in automatically and we'll email you to let you know. From then on it's a normal booking, so the usual cancellation policy applies. If a spot opens within 12 hours of class, you'll get a text with a link to claim it, and you're only booked if you claim it, so make sure text notifications are turned on in your account. Spots that open at the door go to whoever is at the studio, first come, first served, so we recommend arriving early if you're on the waitlist.

Yes.

Memberships are designed for clients who want to build a consistent, structured routine. We offer 8-, 12- and 16-class monthly memberships at a discounted per-class rate. Members get priority booking (the schedule opens to members one day before the general public), a shorter late cancellation window (8 hours for members vs. 12 hours for non-members), complimentary guest passes, and discounted drop-ins. Spots in class are not selected in advance; clients choose their position in the room upon arrival.

Membership classes reset each monthly billing cycle and do not roll over. Memberships require a three-month minimum commitment and are ideal for those who plan to make ETHĒA part of their regular weekly training rhythm.

Class packs offer the most flexibility. We offer single classes, 5-class packs and 10-class packs. Single classes expire 30 days from purchase, 5-class packs 60 days from purchase, and 10-class packs 90 days from purchase. There is no commitment, and the per-class rate decreases as the pack size increases. Pack credits can also be used to bring a guest. Class packs are well-suited for clients with variable schedules or those easing into a routine.

Yes.

First-time clients can start with our Intro 3 Class Pack: three classes for $90, to be used within 30 days of your first class. The intro pack is available once per client, can only be used by the person who bought it (not for a guest), and is designed to give you the opportunity to experience our formats and method before committing to a membership or class pack.

Intro access is limited and may change due to demand.

Yes. Our space includes lockers, shower facilities, and towels — including shower towels — so you can transition seamlessly from class to the rest of your day.

We offer select corporate partnerships and community-based pricing on a case-by-case basis.

Yes. Class packs and memberships can be used across all ETHĒA formats, including Sculpt, Strength, and Mat. We encourage clients to mix formats throughout the week to build a balanced, sustainable routine.

Yes. Single classes expire 30 days from purchase, 5-class packs 60 days from purchase, and 10-class packs 90 days from purchase. The Intro 3 Class Pack runs for 30 days from your first class. Membership classes reset each monthly billing cycle and do not roll over. We encourage clients to plan their schedule intentionally to make full use of their credits.

Memberships require a three-month minimum commitment. If you choose to cancel within the first three months, a $150 early cancellation fee applies. After the initial commitment period, you may cancel at any time by emailing our team, and your membership runs through the end of your current billing cycle.

Yes, once you're past the three-month minimum. A membership can be paused once in any twelve-month period, for up to two months, starting and ending on your billing dates. Email our team and we'll set it up for you.

We believe in diversified, balanced training.

A typical sustainable week might include:

• 1–2 Sculpt (Ignite)
• 1–2 Strength (Build)
• 1 Mat (Form)
• Most clients attend 3–5 classes per week, mixing formats to avoid burnout and support longevity. If you’re doing ETHĒA “right,” you’ll feel stronger, clearer, and more energized — not depleted.

Your membership billing cycle begins on the date of purchase and renews monthly from that date. If you have questions about your specific billing timeline, our team is happy to help.

Yes. Class pack credits can be used to book a guest into class, and memberships include complimentary guest passes. When you reserve, choose Guest instead of Myself on the reservation screen. Your guest's email is optional. Guest bookings follow the same cancellation and no-show policy as your own. The Intro 3 Class Pack is for the purchaser only and can't be used for a guest, but your guest can buy their own intro pack if it's their first time with us.